ALWAYS CARE – Customer Services

Always Care

Customer Services

Even the most modern and efficient equipment in the world cannot fully eliminate every case of malfunction like technical glitches that may adversely affect production.

For this eventuality, the BP Agnati Service Team is available with skilled service technicians capable of addressing the problems encountered as quickly as possible and to take the necessary remedial steps.

Through various Help Desk activities our skilled technicians are always at your disposal providing immediate response and information for any customer’s specific requirements and will co-ordinate any additional support activities necessary. Services via modem with remote diagnostics are also available. We are ever expanding our service structure and adding to our technical crews to ensure the ongoing enhancement of these facilities and to widen the range of service and products offered.

We are able to provide support to our customers for technical analysis, planning and co-ordination activities.

Contact details as follows:


Customer Service Specialist

Phone: +39 0396087247

  • Customer Service Specialist

North-South Americas & North of Italy
customer_service@bpagnati.com

  • Customer Service Specialist

North Africa , West-South Europe, Middle Est, Asia, Oceania & South of Italy
customer_service@bpagnati.com

  • Customer Service Specialist

North - East -West Europe, Russia & South Africa
customer_service@bpagnati.com

Our technical specialists are available daily from 08:00 am to 18:00 pm (office hours).

They are available to provide our customers with efficient support in the analysis of problems and planning of activities, as well as in the co-ordination of service interventions that may be required and to address any service issues.

It’s through our people at the “FRONT DESK and “CUSTOMER SERVICE”, with their unique dedication and expertise, that we demonstrate every day our commitment to provide quality support and services worldwide.